Privacy Policy

1. Controller

The controller responsible for the processing of personal data is:

Florian Stürzer, ALPIN-RAUM, Erlbachstraße 2c, 81249 München-Lochhausen, Germany.

Email: info@alpin-raum.de, phone: +49 157 83040313.

No data protection officer has been appointed.

2. Provision of this website and server log data

When this website is accessed, data is processed by the technical infrastructure that is necessary for the provision and secure operation of the website. This may include in particular the following data:

The processing takes place to ensure the secure and functional operation of the website, to defend against attacks and for error analysis.

The legal basis is Art. 6(1)(f) GDPR. My legitimate interest lies in the secure, stable and technically proper provision of this website.

The storage duration of the log data depends on the technical systems actually used and is only as long as necessary for the stated purposes.

• IP address
• date and time of access
• page or file accessed
• information about the browser and operating system
• referrer URL, insofar as transmitted by the browser
• technical status and log data

3. Contact and general enquiries

If you contact me by email, telephone or via a contact form provided on this website, I process the personal data you transmit in order to handle your enquiry and to communicate with you. This may include in particular the following data:

Insofar as your enquiry is aimed at the conclusion or performance of a contract, the processing takes place on the basis of Art. 6(1)(b) GDPR.

In the case of general enquiries, the processing takes place on the basis of Art. 6(1)(f) GDPR. My legitimate interest lies in handling enquiries and communicating with prospective and existing customers.

The data is deleted as soon as the enquiry has been finally processed and there are no statutory retention obligations or other legitimate reasons for further storage.

• name
• email address
• telephone number
• content of your message
• details of your desired project or offer

4. Tours, Nature offerings, Guidance and Coaching

In connection with tours, Nature offerings, Guidance and Coaching, I process personal data insofar as this is necessary for the communication, preparation, booking and execution of the agreed service. Depending on the offer, this may include in particular:

The processing takes place, insofar as it is necessary for the implementation of pre-contractual measures or of a contract, on the basis of Art. 6(1)(b) GDPR.

Insofar as individual processing operations do not directly serve the performance of the contract, they may take place on the basis of my legitimate interest pursuant to Art. 6(1)(f) GDPR, in particular for the organisation, communication and safe execution of my services.

I process personal data in accordance with the principle of data minimisation and only to the extent necessary for the respective purpose.

Please do not transmit special categories of personal data, in particular health data, via general contact channels, unless these are expressly required for the specific service.

• contact and communication data
• details of the desired offer
• appointment and booking information
• information required for organisation and execution
• invoicing and contract data

5. Company Tours and corporate offerings

In the case of enquiries, bookings and the execution of offerings for companies, I process the personal data of the respective contact persons and company representatives, insofar as this is necessary for communication, preparation of offers, contract processing and execution. This may include in particular:

Insofar as necessary for the organisation and execution of a corporate offering, data of the designated participants may also be processed.

Depending on the context, the processing takes place on the basis of Art. 6(1)(b) GDPR or Art. 6(1)(f) GDPR.

My legitimate interest lies in particular in the professional communication and organisation of corporate offerings.

• name
• business contact details
• function or position
• company affiliation
• communication and booking data

6. Purchase of digital products

When purchasing digital products from ALPIN-RAUM, I process personal data that is necessary for processing the purchase and providing the product. This may include in particular:

The processing takes place for the performance of the contract on the basis of Art. 6(1)(b) GDPR.

Insofar as data must be stored due to statutory retention obligations, the processing takes place on the basis of Art. 6(1)(c) GDPR.

In connection with your purchase, I may send you transaction and service messages, insofar as this is necessary for order processing, invoicing or the provision of the purchased product.

• email address
• order information
• purchased products
• time of order
• payment status
• access or entitlement information
• invoicing data

7. Payment processing via Stripe

For payment processing, I use the payment service provider Stripe. Payment processing is carried out via Stripe Payments Europe Ltd., Ireland.

As part of the payment process, the data required for payment processing is transmitted to Stripe. Depending on the selected payment method, this may include in particular payment information, identification data and information on the respective transaction.

I generally only receive the information required for processing and allocating the payment, for example information on the payment status or a transaction reference. Complete payment data such as card details are not stored by me, insofar as they are processed exclusively by Stripe.

Stripe processes personal data as part of payment processing in accordance with the data protection responsibilities applicable to the respective processing operation. Further information on data processing by Stripe can be found in Stripe's privacy policy: https://stripe.com/privacy

The processing of the data required for payment processing takes place for the performance of the contract pursuant to Art. 6(1)(b) GDPR.

8. Provision of digital products, downloads and access

To provide purchased digital products, I process the data required to assign the purchase to a user and to provide access to the respective product.

Purchase and entitlement information may be stored for this purpose in the technical systems used.

Digital content may be provided via protected or time-limited access mechanisms, insofar as this is technically intended.

The processing takes place on the basis of Art. 6(1)(b) GDPR for the performance of the contract.

9. Alpine Decision Trainer

The Alpine Decision Trainer is a digital application of ALPIN-RAUM.

Insofar as the application is technically provided accordingly, your personal entries, training progress and evaluation results are stored locally on your device or in your browser. This data serves the use of the training function you have requested.

Insofar as personal training data is stored exclusively locally, it is not transmitted to ALPIN-RAUM and is not visible to me. Depending on the technical implementation, local storage may take place, for example, via browser storage technologies.

You can generally remove locally stored data using the corresponding functions of your browser or by deleting your browser data. Please note that this may result in the loss of saved training progress and results.

Independently of this, technical data may be processed for the provision of access, insofar as this is necessary to verify and provide a purchase, an entitlement or access to the Alpine Decision Trainer. This processing takes place on the basis of Art. 6(1)(b) GDPR.

10. Cookies and local storage on your device

This website does not use analytics, marketing or social media technologies, insofar as no corresponding services are implemented on the website.

Technically necessary cookies or other storage technologies may be used on your device to provide individual functions.

Depending on the technical implementation, this may include in particular browser storage technologies that are necessary to provide functions you have expressly requested, for example the storage of settings or local training progress.

Insofar as access to or storage of information on your device is strictly necessary for the provision of a function you have expressly requested, this takes place pursuant to § 25(2) TDDDG.

The subsequent processing of personal data takes place, where necessary, in accordance with the applicable legal bases of the GDPR.

11. Recipients of personal data

Personal data is only passed on insofar as this is necessary for the respective purposes or a legal obligation exists. Recipients may include in particular:

12. Data transfer to third countries

Personal data is transferred to countries outside the European Union or the European Economic Area only insofar as this is necessary in connection with service providers actually used and the legal requirements for such a transfer are met.

Insofar as a third-country transfer takes place, it is carried out on the basis of the applicable data protection requirements, for example on the basis of an adequacy decision of the European Commission or appropriate safeguards pursuant to Art. 44 et seq. GDPR.

13. Storage duration

I store personal data only as long as necessary for the respective purpose. The specific storage duration depends in particular on:

Contact and enquiry data is deleted as soon as processing is complete and no further storage is necessary.

Contract, invoice and tax-relevant data is stored in accordance with the applicable statutory retention obligations.

Data stored exclusively locally in your browser generally remains on your device until you delete it yourself or the respective storage technology removes it in accordance with its technical functionality.

• the purpose of the processing
• the duration of a contractual relationship
• statutory retention obligations
• possible statutory limitation periods
• the need to assert, exercise or defend legal claims

14. Your rights

Within the framework of the statutory requirements, you have the following rights with regard to your personal data:

To exercise your rights, a message to info@alpin-raum.de is sufficient.

• right of access pursuant to Art. 15 GDPR
• right to rectification pursuant to Art. 16 GDPR
• right to erasure pursuant to Art. 17 GDPR
• right to restriction of processing pursuant to Art. 18 GDPR
• right to data portability pursuant to Art. 20 GDPR
• right to object pursuant to Art. 21 GDPR
• right to withdraw consent given pursuant to Art. 7(3) GDPR with effect for the future

15. Right to lodge a complaint with a data protection supervisory authority

You have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data.

Insofar as ALPIN-RAUM operates as a non-public body in Bavaria, the Bavarian Data Protection Authority (Bayerisches Landesamt für Datenschutzaufsicht, BayLDA) is in particular the competent authority.

16. Currency of this privacy policy

This privacy policy is updated when this becomes necessary due to changes to the website, the technical systems used, the services offered or changed legal requirements.